Ticket Exchange Policies


The deadline for all exchanges is 24 hours prior to the date on the original tickets. You may exchange tickets for another performance of the same production, subject to availability. 



Exchange Fees:

Each exchange is subject to a $5 fee per ticket, plus any difference in price.



Exchange Options:

 

 At the Box Office

  • Exchanges may be done anytime the Box Office is open, except one hour before a show. During the hour prior to a show, tickets may be dropped off at the windows to be processed at a later time.


Subscriber Benefit: No exchange fee!

 

 

Online

  • Exchanges may be done by logging on to your scfta.org account and clicking on “My Account”
  • If tickets of the same price are unavailable and a refund is due, the difference in ticket prices will placed on account with Segerstrom Center for the Arts


Subscriber Benefit: No exchange fee!

 

 

By Phone

  • Exchanges may be done by calling (714) 556-2787. Open Monday 10 a.m. to 2 p.m. and Tuesday – Friday 12 pm to 5 pm
  • This fee is waived as an exclusive benefit for Premier subscribers to the Broadway and Curtain Call series.


Subscriber Benefit: Your exchange fee is $2 per ticket. This fee is waived as an exclusive benefit for Premier subscribers to the Broadway and Curtain Call series.

 

 

Pacific Symphony subscribers may exchange subscription tickets into another Pacific Symphony production so long as the new performance is within the same season and the same package genre (Ex. Any Pops performance may be exchanged into another Pops performance in the same season.)

Philharmonic Society tickets are only exchangeable if there is more than one performance of the same production, and the tickets were purchased at the Center.

Pacific Chorale tickets are exchangeable between any Pacific Chorale performances that take place at the Center within the same season.

NOT EXCHANGEABLE: Group Sale tickets, complimentary tickets, lost tickets, and tickets for past performances.

There are no refunds and no cancellations.

 

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