We are committed to making our venues accessible to all. We offer many services for patrons with disabilities like wheelchair locations, assistive listening devices, large print programs, binoculars, Open Captioning, ASL Interpretation and Audio Description.
For the most personalized service, please call our ticketing line at (714) 556-2787 to speak with a helpful and knowledgeable Customer Service Specialist.
Accessible locations for patrons with mobility impairments are available on both a subscription and individual show basis. Patrons utilizing an accessible location may purchase up to three adjacent companion seats, based on availability. Additional tickets, up to the stated ticket limit, can be purchased in an area as close as possible to the other seats.
Wheelchair accessible seating
Wheelchair accessible seating is available in the following locations:
Segerstrom Hall (ADA seat width 1' 9'')
Orchestra Row ZZ, seats 2-21
Orchestra Terrace Row W, seats 102-124
CLICK HERE to download the map of accessible locations in Segerstrom Hall.
Renée and Henry Segerstrom Concert Hall
Wheelchair accessible seating is available on all levels, excluding the Grand Tier.
CLICK HERE to download the map of accessible locations in Renee and Henry Segerstrom Concert Hall.
Note: There is no accessible seating on the Loge level in Segerstrom Hall and on the Grand Tier in the Renee and Henry Segerstrom Concert Hall.
Wheelchair accessible seating is available for all performances, but exact locations change based on performance type.
- Cabaret and Jazz Club seating:
One seat at each of the following table is wheelchair accessible: 110, 117, 120, 127, 130, 137, 140, 147, 150, 157, 160, 167, 170, 177, 180 and 183.
- Family and Chamber Riser seating:
Accessible seats are located on ground level rows (BB, AA, A, B).
- Cabaret and Jazz Club seating:
Transfer seats are aisle seats that have a retractable arm rest that allows a patron to transfer from a wheelchair into a theater seat.
Transfer seats are available in the following locations:
Orchestra – Rows D-J house left aisle seats (Use door 1)
Orchestra Terrace – Row W 101, 125 (Use door 15)
Balcony – Row V 128 (Use door 27)
Renée and Henry Segerstrom Concert Hall
Orchestra Rows C-K (aisle seats on both sides, use door 1 for house left or 3 for house right)
Wide back seats
Wide Back Seats (seat width 1' 7.5'') are 2 inches wider than our standard theater seat. They are only located in Segerstrom Hall. Be aware that most of these seats have stairs to reach them. Please call the ticketing services number below if you have any questions.
Row B 20
Row D 30-34
Row H 28-30
Row K 42-45
Row X 24
Row E 105-112
Row H 117
Row J 1-5
Row K 1-5
Row M 1-2
Row N 1
Row P 1-2
Row R 105, 107-108, 111-116
Row T 107-110
Row A 102-103
Row G 3-4
Row H 2-5
Row J 1-5
Row K 2-5
Row J 2-5
Doors that have no stairs
Door 1 – for seats in the front of Orchestra
Door 5 & 6 – for seats in the back of Orchestra
Door 15 – for seats in the back of Orchestra Terrace
Door 27 – for seats in the back of Balcony
Renee and Henry Segerstrom Concert Hall
Door 1 & 3 – for seats in the front of Orchestra
Door 2 & 4 – for seats in the back of Orchestra Terrace
Door 7 & 10 – for seats in the back of Box Circle-even # Boxes
Door 8 – for seats in the front of Box Circle
Door 11 & 13 – for seats in the Chorale Terrace Dress (use the accessible elevator on Dress Circle Lobby)
Door 12 & 14 – for seats in the Boxes of Dress Circle (use the accessible elevator on Dress Circle Lobby)
Door 17 – for seats in the Chorale Terrace Promenade (use the accessible elevator on Promenade Lobby)
Door 16 & 18 – for seats along the arms of Promenade Circle (use the accessible elevator on Promenade Lobby)
Patrons are welcome to use any mobility devices, walkers, canes, seeing eye dogs and oxygen tanks. Please let us know when you buy tickets so we can make arrangements for you to make your visit as enjoyable as possible.
Sensory Friendly/Relaxed Performances
To give everyone in our community the opportunity to experience the joy of attending a live performance, Segerstrom Center for the Arts is presenting a series of sensory-friendly/relaxed performances as part of our Family Series. These performances are designed specifically for audience members who will benefit from a more relaxed sensory experience and casual environment, including (but not limited to) patrons on the autism spectrum, patrons with sensory sensitivities or patrons with learning disabilities to enjoy with their families.Learn More
Segerstrom Center is committed to creating a space for children of all abilities to explore their full physical and social potential through high quality, joyful dance and music instruction.Learn More
Access Performances-ASL Intepreted/Audio Description/Open Captioning
One Saturday matinee performance of each Center Broadway musical will be ASL Interpreted, Audio Described and Open Captioned. In addition, Friday Preview talks of most Center Dance presentations and select Family shows are ASL interpreted. Friday Dance Preview talks begin an hour before the performance.
Live, verbal description of actions, costumes, scenery, and other visual elements of a performance that is broadcast to patrons via an assistive listening device. You can sit anywhere in the hall to utilize audio description. Recommended for patrons who are blind/visually impaired.
Audio Description provided by Audio Description Los Angeles.
Word for word transcription of what the performers are saying or singing. A digital sign is setup on the Orchestra level near door 1. We have seats available in all price levels (subject to availability). Recommended for patrons who are hearing impaired.
Open Captioning provided by c2 (Caption Coalition) Inc.
American Sign Language. The interpreters stand in Orchestra near door 1 for Broadway shows. The interpreter placement for Family shows is normally house left and placement varies for the Dance ASL Preview Talk interpreter. We have seats available in all price levels (subject to availability). Recommended for patrons who are hearing impaired that understand ASL.
Broadway ASL Interpretation provided by Robert Sutton and Elizabeth Greene.
Family ASL Interpretation provided by Kelly Moskowitz.
Dance ASL Preview Talk Interpretation provided by Brian Jensen.
(ASL Interpreters are subject to change)
Assistive Listening Devices
Patrons with hearing impairments are encouraged to use Segerstrom Center's Sennheiser System for performances in Segerstrom Hall. These wireless, lightweight devices are available at no cost to those who wish to enhance the theater's normal sound level.Patrons may pick them up at the usher podium in the Orchestra level lobby of Segerstrom Hall or in the Orchestra Level Lobby of the Renée and Henry Segerstrom Concert Hall.
To obtain an assistive listening device and headphones, a driver's license or major credit card will be required and then returned upon receipt of the equipment at the end of the performance. Please note: You may bring your own headphones/earbuds to use in place of our headphones for Segerstrom Hall shows. It just needs to have a 3.5mm stereo audio jack.
Induction Neckloops: If you have a hearing aid that is equipped with a t-coil, we have induction neckloops available that can interface with your hearing aid. Just ask the usher working the podium. You are welcome to bring your own neckloop. It just needs to have a 3.5mm stereo audio jack.
Binoculars are available at the usher podium on the Orchestra level lobby of Segerstrom Hall. To check out binoculars, there is an $8 charge plus you need to leave behind a major credit card/driver's license. Your credit card/driver's license will be returned to you upon receipt of the binoculars.
Large Print Programs
Large Print Programs are available for free for Broadway and Dance performances on both the Plaza and Orchestra levels at the usher podiums.
Sensory Friendly Bags
Sensory Friendly bags are available to check out for every performance on the Orchestra lobby of Segerstrom Hall and Renee and Henry Segerstrom Concert Hall. They are also available to check out for shows in Samueli Theater. Each bag contains a stress ball, disposable earplugs and noise cancelling headphones to help patrons with sensory sensitivity enjoy the show. We also have sensory lap pads available to check out. These weighted pads can help patrons with sensory sensitivity relax during a performance.
For ticket purchase and patron drop-off:
Street parking is available for the purchase of tickets at the Center Box Office circle for a limited number of vehicles, and at performance time for drop-off and pick-up of patrons.
For Segerstrom Hall performances:
Wheelchair Accessible parking spaces are available at the Center Tower Structure (on Sunflower Avenue between Avenue of the Arts and
Park Center Drive) for vehicles bearing proper accessibility parking identification. From the structure, there is elevator access to Town Center Drive
and Segerstrom Hall’s Plaza Level and Orchestra level entrances.
For Renèe and Henry Segerstrom Concert Hall/Samueli Theater performances:
Wheelchair Accessible parking spaces are available at the Plaza Tower Structure (on the corner of Anton/Park Center) for vehicles bearing proper
accessibility parking identification. From the structure, there is elevator access close to the Samueli Theater entrance which is located in the back
of the Renèe and Henry Segerstrom Concert Hall.
All service animals are welcome. Emotional support/comfort animals are not allowed. Service animals must perform tasks related to the handler's disability.
An accessible telephone equipped with a TTY is located on the Orchestra Level Lobby of Segerstrom Hall. Please ask any of the Center ushers for assistance. We do not have pay phones.
The Center's ushers are happy to escort and aid patrons who request assistance to and from the carriage-circle area in front of the box office, before and after the performances. Ushers are also available to read program notes upon request.
Accessible restrooms are located near the elevators on Orchestra, Orchestra Terrace, Loge and Balcony levels in Segerstrom Hall and on every level in the Renee and Henry Segerstrom Concert Hall. Companion restrooms are available upon request. We also have public accessible restrooms on our Julianne and George Argyros Plaza. They are located next to the grass lot in the Renee and Henry Segerstrom Concert Hall.
Elevators are available on all levels of both halls except the Grand Tier in the Renee and Henry Segerstrom Concert Hall.
Drinking fountains are available on all levels of both halls. We have a coat check room that is located on the Orchestra Level Lobby and is available at no extra charge (subject to weather).
A registered nurse and first aid facilities are available on the Plaza Level in Segestrom Hall. In the Renee and Henry Segerstrom Concert Hall, please ask the nearest usher.
For information regarding group discounts, call Group Services at (714) 755-0236.