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Associate, Education Programs


POSITION SUMMARY:
The Associate, Education Programs provides administrative, customer service and event support related to the Center’s Education Programs. This position reports to and works closely with the Manager, Education Operations. This position also works alongside the full education team to support departmental goals and objectives. This opportunity is full-time, non-exempt.

PRIMARY RESPONSIBILITIES*:

  • Provide excellent customer service and communication in-person, over-the-phone, and via email for the Center’s Education programs.
  • Monitor department inboxes for Education and Tour communications.
  • Monitor Education calendar and scheduling for internal department needs. 
  • Process expense reports for department card.
  • Database entry and record-keeping.
  • Program data tracking and reporting.
  • Monitors and maintain storage/filing systems. 
  • Media and quote bank management for cross-functional department needs.
  • Orders, maintains, and replenishes department and program supplies as needed.
  • Provide meeting prep support including scheduling, materials, and follow up needs. 
  • Provide event support for Bus Ins/Pre-Show, Disney Musicals in Schools, Docent meetings, professional development sessions, and other education programs as assigned. 
  • Provide weekly administrative support to Arts Teach programs by:
    • Sending booking reminders for all artists and schools
    • Sending survey links at the end of each booking
    • Reviewing and compiling survey data, and reporting to program manager
  • Exercise discretion and maintain confidentiality in carrying out responsibilities.
  • Being present before, during, and after department events; includes events occurring before and after traditional work hours and/or on weekends.  
  • Flexibility in work hours is a necessity for the Segerstrom Center’s education and community work.
  • Additional administrative support for education programs as assigned. 

*-  Other duties may be assigned by the supervisor in support of departmental goals.

ESSENTIAL QUALIFICATIONS:

    • Bachelor’s degree preferred or equivalent work experience, with a practical understanding of K12 academic setting and arts administration desired. 
    • Must be proficient in Microsoft Office suite, comfortable in a professional office setting using available computer technology, with an ability for learning new software. 
    • Strong intra/interpersonal skills and an authentic, collaborative approach to develop and maintain internal and external relationships. 
    • Professional written and verbal communication skills.
    • Ability to regularly problem-solve and negotiate with tact and diplomacy.
    • A dedicated team player with strong attention to detail.
    • The ability to organize and work independently with a minimum of supervision in accordance with established procedures. 
    • The ability to focus for prolonged periods of time, to remain alert and cognizant of duties and responsibilities, and to remain accountable for assigned duties.
    • Ability to interpret and operationalize organizational and professional policies.
    • Punctuality and availability to work a flexible schedule including early mornings, evenings, weekends, and holidays, as needed.
    • A valid California driver license with appropriate state-required insurance coverage.
    • Reliable form of transportation for off-site events, visits, and meetings.
    • Reliable high-speed internet connection in home environment for occasional remote work.

PHYSICAL DEMANDS*: 

  • Frequently perform desk-based computer tasks, use telephone, and write by hand.
  • Possess manual dexterity to finger, handle, and feel.
  • Regularly walk in the performance of duties.
  • Frequently stand, reach, stoop, kneel and crouch.
  • Ability to speak clearly with sufficient hearing to communicate effectively.

*  - Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of their job.

WORK CONDITIONS: 

  • Must possess a valid driver’s license.
  • Occasional exposure to outside weather conditions.
  • Noise level is usually quiet, well-lit, and temperature controlled.
  • Occasionally lift and move up to 20 pounds.

SPECIAL REQUIREMENTS: 

All Segerstrom Center employees must be fully vaccinated against COVID-19, subject to certain medical, disability, and religious exemptions.

Segerstrom Center for the Arts is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, gender, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other status protected by local, state, or federal law.



Hourly range: 
$20.00 - $22.00 per hour

How To Apply

Candidates are asked to submit a cover letter and resume via email.

Email Education@scfta.org

Mail:

Human Resources
600 Town Center Drive,
Costa Mesa, CA 92626-1916

No phone calls please

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