Assistive Listening Devices
Patrons with hearing impairments are encouraged to use Segerstrom Center's Sennheiser System for performances in Segerstrom Hall. Wireless, lightweight devices are available at no cost to those who wish to enhance the theater's normal sound level.
Patrons may pick them up at the usher podium in the Orchestra level lobby of Segerstrom Hall or in the Orchestra Level Lobby of the Renée and Henry Segerstrom Concert Hall. To check out an assistive listening device and headphones, a driver's license or major credit card will be required and then returned upon receipt of the equipment at the end of the performance.
Please note: You may bring your own headphones/earbuds to use in place of our headphones for Segerstrom Hall shows. It just needs to have a 3.5mm audio jack.
Induction Neckloops: If you have a hearing aid that is equipped with a t-coil, we have induction neckloops available that can interface with your hearing aid. Just ask the usher working the podium.
Open-captioning is scheduled for select Segerstrom Center for the Arts events throughout the year,listed below. During these events, an experienced
captioner scrolls up to three lines of text onto a four-foot-long LED sign in sync with the performance.
Click here to view and purchase Open Captioned performances.
ASL Interpretation is scheduled for select Segerstrom Center for the Arts events throughout the year.
Click here to view and purchase ASL Interpreted performances.
Audio Description is scheduled for select Segerstrom Center for the Arts events throughout the year, listed below. Using a Sennheiser Assisitve Listening Device, patrons who are blind or have low vision can listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of a performance. Patrons who wish to listen to the description must pick up a headset. Headsets are distributed free-of-charge on a first-come, first-served basis from the Orchestra Level Podium. Seating is available throughout Segerstrom Hall at all price levels.
Click here to view and purchase Audio Described performances.
Binoculars are available at the usher podium on the Orchestra level lobby of Segerstrom Hall. To check out binoculars, there is an $8 charge plus you need to leave behind a major credit card/driver's license. Your credit card/driver's license will be returned to you upon receipt of the binoculars.
Coat Check (subject to weather)
Segerstrom Hall: The Coat Check room is located in the Orchestra Level Lobby and is available at no charge.
Renée and Henry Segerstrom Concert Hall: The Coat Check room is located next to the main box office and is available at no charge.
Large Print Programs
Large Print Programs are available for free for Broadway and Dance performances on the Plaza and Orchestra level lobbies in Segerstrom Hall. Ask an usher where to pick one up.
An accessible telephone equipped with a TTY is located on the Orchestra Level Lobby of Segerstrom Hall. Please ask any of the Center ushers for assistance.
The Center's ushers are happy to escort and aid patrons who request assistance to and from the carriage-circle area in front of the box office, before and after the performances. Ushers are also available to read program notes upon request.
Accessible elevators and drinking fountains are available on all levels in both halls.
(We no longer have pay telephones)
Accessible restrooms are located near elevators on Orchestra and Orchestra Terrace, Loge and Balcony levels in Segerstrom Hall and on every level in the Renee and Henry Segerstrom Concert Hall.
During performances, a registered nurse and first aid facilities are available on the Plaza (street) Level of Segerstrom Hall. Ask an usher for assistance if you need to access the first aid station in the Renee and Henry Segerstrom Concert Hall.