Accessibility Information

Alternate hearingBinocularsLarge Printhandicap iconaudio descriptionOpen CaptioningASL InterpretingASL Interpreting


At Segerstrom Center for the Arts, we strive to meet the needs of each one of our patrons. For the most personalized service, please call our
ticketing line at (714) 556-2787 to speak with a helpful and knowledgeable Customer Service Specialist. 
 
We hope that the following information will help make your experience at Segerstrom Center for the Arts more enjoyable.

Seating
Accessible locations for patrons with mobility impairments are available on both a subscription and individual show basis. Patrons utilizing a wheelchair may purchase up to three companion seats next to the removeable wheechair seat, based on availability.  Additional tickets, up to the stated ticket limit, can be purchased in an area as close as possible to the other seats.

Note: There is no accessible seating on the Loge level in Segerstrom Hall and on the Grand Tier in the Renee and Henry Segerstrom Concert Hall. 

Wheelchair accessible seating is available in the following locations: 

Segerstrom Hall (ADA seat width 1' 9'')
Orchestra Row ZZ, seats 2-21
Orchestra Terrace Row W, seats 102-124
 
Renée and Henry Segerstrom Concert Hall
Wheelchair accessible seating is available on all levels, excluding the Grand Tier. For exact locations, please reference the downloadable seating chart.

Samueli Theater
Wheelchair accessible seating is available for all performances, but exact locations change based on performance type.

Cabaret and Jazz Club seating:
One seat at each of the following table is wheelchair accessible: 110, 117, 120, 127, 130, 137, 140, 147, 150, 157, 160, 167, 170, 177, 180 and 183.

Family and Chamber Riser seating:
Accessible seats are located on ground level rows (BB, AA, A, B). 

Transfer Seats
Transfer seats are aisle seats that have a retractable arm rest that allows a patron to transfer from a wheelchair into a theater seat. 

Transfer seats are available in the following locations: 

Segerstrom Hall
Orchestra- Rows D-J house left aisle seats (Use door 1)
Orchestra Terrace- Row W 101, 125 (Use door 15)
Balcony- Row V 128 (Use door 27)

Renee and Henry Segerstrom Concert Hall
Orchestra Rows C-K (aisle seats on both sides, use door 1 for house left or 3 for house right)

Wide Back Seats (seat width 1' 7.5'')
Wide Back Seats are 2 inches wider than the standard theater seat. They are only located in Segerstrom Hall. Be aware that most of these seats have stairs to reach them. Please call the ticketing services number below if you have any questions.

Orchestra
Row B 20
Row D 30-34
Row H 28-30
Row K 42-45
Row X 24

Orchestra Terrace
Row E 105-112
Row H 117
Row J 1-5
Row K 1-5
Row M 1-2
Row N 1
Row P 1-2

Loge
Row R 105, 107-108, 111-116
Row T 107-110

Balcony
Row A 102-103
Row G 3-4
Row H 2-5
Row J 1-5
Row K 2-5
Row J 2-5

Doors That Have No Stairs
Segerstrom Hall 
Door 1-for seats in the front of Orchestra
Door 5 & 6-for seats in the back of Orchestra
Door 15-for seats in the back of Orchestra Terrace
Door 27-for seats in the back of Balcony

Renee and Henry Segerstrom Concert Hall
Door 1 & 3-for seats in the front of Orchestra
Door 2 & 4-for seats in the back of Orchestra Terrace
Door 7 & 10-for seats in the back of Box Circle-even # Boxes
Door 8-for seats in the front of Box Circle
Door 11 & 13-for seats in the Chorale Terrace Dress (use the accessible elevator on Dress Circle Lobby)
Door 12 & 14-for seats in the Boxes of Dress Circle (use the accessible elevator on Dress Circle Lobby)
Door 17-for seats in the Chorale Terrace Promenade (use the accessible elevator on Promenade Lobby)
Door 16 & 18-for seats along the arms of Promenade Circle (use the accessible elevator on Promenade Lobby)

Miscellaneous Items
Patrons are welcome to use any mobility devices, walkers, canes, seeing eye dogs and oxygen tanks. Please let us know when you buy tickets so we can make arrangements for you to make your visit as enjoyable as possible. 

Access Performances-ASL Intepreted/Audio Description/Open Captioning
One Saturday matinee performance of each Center Broadway musical will be ASL Interpreted, Audio Described and Open Captioned. In addition,
Friday Preview talks of most Center Dance presentations and select Family shows are ASL interpreted. Friday Dance Preview talks begin an hour before the performance.




Audio Description-a live, verbal description of actions, costumes, scenery, and other visual elements of a performance that is broadcast to patrons via an assistive listening device. You can sit anywhere in the hall to utilize audio description. Recommended for patrons who are blind/visually impaired.

Audio Description provided by Audio Description Los Angeles.



Open Captioning-a word for word transcription of what the performers are saying or singing. A digital sign is setup on the Orchestra level near door 1. We have seats available in all price levels (subject to availability). Recommended for patrons who are hearing impaired.

Open Captioning provided by c2 (Caption Coalition) Inc. 


ASL Interpretation-American Sign Language. The interpreters stand in Orchestra near door 1. We have seats available in all price levels (subject to availability). Recommended for patrons who are hearing impaired that understand ASL.

 
ASL Interpretation provided by Robert Sutton and Elizabeth Greene.


Click here to view and purchase AD/OC/ASL performances.



Sensory Friendly Performances
Sensory Friendly performances are geared towards patrons who have autism or other developmental disorders. These shows often feature ambient lighting throughout the performance, and a reduction of or warning about loud sounds. Additionally, traditional theater etiquette rules are more relaxed. Patrons can move around and enter and exit the theater as needed as well as use mobile devices to assist with communication during the performance. 

Click here to learn more about Sensory Friendly performances

Assistive Listening Devices
Patrons with hearing impairments are encouraged to use Segerstrom Center's Sennheiser System for performances in Segerstrom Hall. These wireless, lightweight devices are available at no cost to those who wish to enhance the theater's normal sound level.Patrons may pick them up at the usher podium in the Orchestra level lobby of Segerstrom Hall or in the Orchestra Level Lobby of the Renée and Henry Segerstrom Concert Hall.

To obtain an assistive listening device and headphones, a driver's license or major credit card will be required and then returned upon receipt of the equipment at the end of the performance. 
​Please note: You may bring your own headphones/earbuds to use in place of our headphones for Segerstrom Hall shows. It just needs to have a 3.5mm stereo audio jack.
Induction Neckloops: If you have a hearing aid that is equipped with a t-coil, we have induction neckloops available that can interface with your hearing aid. Just ask the usher working the podium. You are welcome to bring your own neckloop. It just needs to have a 3.5mm stereo audio jack.
Binoculars Binoculars
Binoculars are available at the usher podium on the Orchestra level lobby of Segerstrom Hall. To check out binoculars, there is an $8 charge plus you need to leave behind a major credit card/driver's license. Your credit card/driver's license will be returned to you upon receipt of the binoculars. 
Large Print Large Print Programs
Large Print Programs are available for free for Broadway and Dance performances on both the Plaza and Orchestra levels at the usher podiums. 
handicap icon General Parking
For ticket purchase and patron drop-off:
Street parking is available for the purchase of tickets at the Center Box Office circle for a limited number of vehicles, and at performance time for drop-off and pick-up of patrons.
For Segerstrom Hall/Judy Morr Theater performances:
Wheelchair Accessible parking spaces are available at the Center Tower Structure (on Sunflower Avenue between Avenue of the Arts and
Park Center Drive) for vehicles bearing proper handicapped parking identification. From the structure, there is elevator access to Town Center Drive
and Segerstrom Hall’s Plaza Level and Orchestra level entrances.

For Renèe and Henry Segerstrom Concert Hall/Samueli Theater performances:
Wheelchair Accessible parking spaces are available at the Plaza Tower Structure (on the corner of Anton/Park Center) for vehicles bearing proper
handicapped parking identification. From the structure, there is elevator access close to the Samueli Theater entrance which is located in the back
of the Renèe and Henry Segerstrom Concert Hall. 

Campus Map

















Current rates for performance parking are $10 (cash only). Please note that the Center neither owns nor operates any of these parking garages,
and rates are subject to change.

Valet Parking
Valet Parking is available to patron’s dining at Leatherby’s Café Rouge for $10 (cash only). A limited number of spaces may be available to patrons not dining for $20 (cash only). Valet rates are always subject to change. The valet parking podium is located in front of the Renèe and Henry Segerstrom Hall on Town Center Drive. For more information on dining and valet parking, contact Leatherby’s Café Rouge at (714) 429-7640.

It is recommended that patrons who are physically impaired use valet parking or have their companion drop them off in the box office circle for performances in Segerstrom Hall/Judy Morr Theater and the Renèe and Henry Segerstrom Concert Hall.

For further information on seating and reservations, please contact Ticketing Services at (714) 556-2787.

Hours:
10 a.m. to 6 p.m. daily (subject to change)

Telephone
An accessible telephone equipped with a TTY is located on the Orchestra Level Lobby of Segerstrom Hall. Please ask any of the Center ushers for assistance. We do not have pay phones. 

Usher Assistance
The Center's ushers are happy to escort and aid patrons who request assistance to and from the carriage-circle area in front of the box office, before and after the performances. Ushers are also available to read program notes upon request.

Accessible Restrooms
Accessible restrooms are located near the elevators on Orchestra, Orchestra Terrace, Loge and Balcony levels in Segerstrom Hall and on every level in the Renee and Henry Segerstrom Concert Hall. Companion restrooms are available upon request.

Elevators 
Elevators are available on all levels of both halls. 

Also Available
Drinking fountains are available on all levels of both halls. We have a c
oat check room that is located on the Orchestra Level Lobby and is available at no extra charge (subject to weather). 

First Aid
A registered nurse and first aid facilities are available on the Plaza Level in Segestrom Hall. In the Renee and Henry Segerstrom Concert Hall, please ask the nearest usher. 


For information regarding group discounts, call Group Services at (714) 755-0236.

For more information, please email the Center's Accessibility Coordinator:
access@SCFTA.org

If at any time while you're visiting the Center you would like assistance, please contact one of our ushers or our Performance Managers.