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Privacy Policy

Segerstrom Center for the Arts and Your Privacy

Updated 9/23/2008

At the Segerstrom Center for the Arts (hereafter known as SCFTA), we respect your right to privacy and we understand that users of the SCFTA web site need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address, activity (including ticket purchases and/or contributions) and credit card information. Other than as indicated in section 3 below, SCFTA does not sell, rent, swap or otherwise disclose personal information for our ticket buyers. SCFTA adopted this Privacy Policy to inform users of the Internet site how the site does collect, store and use personal information submitted via the site.

1. Collection of Information
Certain applications on SCFTA's web site may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Such personal information is not shared or sold to third parties. To better understand the needs of our web site users, we may also request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

2. Mailing Lists
If you provide your e-mail address, SCFTA may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by SCFTA offer you the option to be removed from the e-mail mailing list. Selected applications on our web site allow visitors to subscribe to our newsletter by providing their names and addresses to SCFTA. If you provide SCFTA with your mailing address or telephone number, SCFTA, in addition to providing you with the SCFTA newsletter, may also use this information to alert you to updated information and new services. If you wish to be removed from the mailing list, you may do so by contacting SCFTA directly. (See the 'Contact Us' section below).

3. Information to third parties
In order to best serve our audience and prevent duplication of information, SCFTA makes some common name and address information available to our resident companies: the Pacific Symphony, the Philharmonic Society of Orange County and the Pacific Chorale. The Center also trades name and address information from time to time with other local arts organizations for ticket offer mailings. All other personal information and transaction or history information, including email addresses and telephone numbers, is maintained in confidence. Patrons can opt out of list trades by calling SCFTA at (714) 556-2787.

SCFTA may occasionally present a special contest or promotion on its web site that is sponsored by, or in partnership with, another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

4. Financial information
SCFTA will protect any personal financial information that you provide to us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.

5. Links
Our site includes links to other web sites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. SCFTA is not responsible for the privacy practices or the content of such Web sites.

6. Children
We do not solicit personal information from children. Sites specifically geared toward children will not request any personal or contact information.

7. Contact Us/How to update your personal information
You can help SCFTA maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from SCFTA, our partners, or selected third parties, contact SCFTA by e-mail at or by postal mail at:

Segerstrom Center for the Arts
Attn: Customer Service
600 Town Center Drive
Costa Mesa, CA 92626

Please include your old and new contact information so that we can make the appropriate corrections. SCFTA would like to receive your comments and any questions about this policy. Please address comments or questions regarding SCFTA's privacy practices to us at one of the addresses listed above. SCFTA may occasionally update this policy. Notice of revisions will be posted here.

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